⏱️ 2 min read

Sending Bulk Messages

Send the same message to multiple customers at once. Perfect for 'On my way' messages, weather updates, or holiday notices.

1

Open your schedule

Go to the Schedule tab to see your jobs for the day.

2

Long-press to enable multi-select

Long-press any job to enter selection mode. Checkboxes will appear next to each job.

3

Select the jobs to message

Tap each job you want to include. The customers for those jobs will receive your message.

💡You can also send bulk messages from the Customers screen using the same long-press method.
4

Tap the message button

With your jobs selected, tap 'Message X customers' at the bottom of the screen.

5

Write or choose your message

Type your message or tap 'Choose a template' to use a saved template. Placeholders like {customer.name} will be personalised for each recipient.

💡You can add or edit message templates in Settings.
6

Send the messages

Tap 'Send to X recipients' to send via your phone's SMS. Each customer receives an individual text from your number—completely free.

💡If your message is identical for everyone, you'll send once for all. If it includes placeholders, you'll confirm each personalised message individually.

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