⏱️ 2 min read

Working Offline

Scheduling Hero works without an internet connection. Your data is stored on your phone, so you're never stuck when signal drops.

1

How offline mode works

Your entire database lives on your phone, not in the cloud. You can view customers, complete jobs, create invoices, and record expenses—all without internet.

💡This isn't cached data—it's a full database. Everything works offline.
2

What you can do offline

Almost everything: view and edit customers, complete and skip jobs, create invoices, record expenses, update settings. The only things that need internet are cloud sync (Premium), route optimisation (Premium), and sending messages.

3

Making changes offline

Changes you make offline are saved locally. There's no 'offline mode' to enable—the app just works whether you have signal or not.

4

Syncing when back online

When you reconnect, changes sync automatically to the cloud (Premium feature). You don't need to do anything—sync happens in the background.

💡A sync indicator shows when data is being uploaded or downloaded.
5

Handling conflicts

If you make changes on multiple devices while offline, the most recent change wins when syncing. The app handles this automatically.

6

Best practices

For the smoothest experience, complete your day's jobs before checking sync status. Don't worry about losing signal mid-job—your work is always saved locally first.

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